Operations Lead (m/f) Infrastructure/Ultra-Fast Charging
Responsibilities
- Supporting the operations of E-Mobility infrastructure by ensuring that all (Ultra-)Fast Charging (UFC) sites across Europe are operated & maintained according to state-of-the-art standards for technology and safety
- Creating brilliant B2C customer experiences in using E.ON (U)FC sites for operations- and maintenance-related activities (e.g. ensuring functioning charging technology, satisfactory customer support)
- Coordinating procurement and managing of SLAs for provision of operations & maintenance (incl. energy supply) across Europe as well as SLA supplier performance management
- Ensuring planned maintenance, remote infrastructure management (NOC), and supplier availability for unplanned maintenance
- Ensuring state-of-the-art HSE provisions (e.g. legal and safety rules and education, corrective action plan)
- Developing standardized reporting tools to allow monitoring for E.ON and partners
- Managing interactions with site owners during operations and maintenance phase
- Assuring operational coordination with development and deployment managers to ensure B2C customer and partner satisfaction
Qualifications
- Relevant university degree in Business or engineering/automotive background
- Proven capabilities in operations & maintenance management and execution, delivering high quality output in an international environment
- Proven experience in B2C customer support management
- Experience in coordinating multi-disciplinary, multi-cultural teams across departmental or business borders
- Experience/background in e-mobility/automotive and HSE are advantages
- Experience with E.ON processes, esp. procurement, is an advantage
- Customer-oriented, agile working mode
- Good interpersonal skills
- Attitude to get things done and business driven
- Proficiency in English; additional languages are a plus
What we offer
We offer…
- the opportunity to shape the “Energiewende”,
- the chance to shape E.ON’s future,
- exciting business challenges to be solved,
- a space to develop ideas and create personal impact,
an agile and hands-on environment.
Therefore, if you…
- want to work on complex and innovative projects,
- aspire to take the next step and inspire others with your ideas,
- grow on major challenges and just get started when others give up,
…you will be our perfect match!
This includes:
- flexible working hours,
- regular trainings,
- competitive salary,
- pension scheme,
- good development possibility,
- discretionary bonus scheme